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Are you Accreditation Ready?

We’re passionate about all things governance.  So let’s chat,
we’re one of Australia’s leading providers for Aged Care governance software.

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ABOUT QC4AGEDCARE GOVERNANCE SOFTWARE

Accreditation made easy

Prepare for accreditation audits the smart way with QC4 Aged Care’s cutting-edge technology. Designed specifically for the Aged Care industry, our AI-enhanced platform streamlines your entire governance program, allowing you to focus on providing top-notch care for your residents.

With QC4 Aged Care, you can effortlessly manage policy and procedure, credentials, audits, risk management, incident management, business continuity planning, and feedback and improvement, all from your device of choice. Say goodbye to complexity and hello to simplicity with QC4 Aged Care as your trusted partner in accreditation.

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With paperwork everywhere, in the past preparing for an audit was a little bit chaotic and a big bit stressful.

WHY QC4AGEDCARE

Say goodbye to the days of juggling multiple systems and drowning in paperwork. QC4AgedCare empowers you to streamline your entire governance process, allowing you to focus on what truly matters – providing exceptional care to your residents. Australia’s only fully integrated aged care governance solution has got you covered.

Policy & Procedure

Revolutionize your policy and procedure management with QC4AgedCare. You can securely access version-controlled documents anytime, anywhere, and use our integrated AI tools to help seamlessly draft, approve, and publish within the application. Take it a step further by testing staff comprehension through acknowledgment features, ensuring a culture of compliance and accountability. Streamline your processes, empower your team, and embrace a dynamic approach to policy and procedure management with QC4AgedCare.

Credentials

Effortlessly streamline your credentials management processes with QC4AgedCare. Our platform replaces tedious spreadsheets with secure document libraries for storing and accessing employee certifications. Stay informed about changes impacting your team with automatic validation and AHPRA monitoring. Customizable reminders notify you and your team of upcoming credential renewals, ensuring compliance and eliminating the risk of expired certifications. Simplify processes, stay organised, and focus on delivering exceptional care with QC4AgedCare’s hassle-free credentials management.

Risk Management

Tap into insights from every corner of your organisation by leveraging our innovative risk structure and crowdsourcing risk identification. Manage risks seamlessly with a centralized risk library, eliminating scattered documents. Experience the power of an integrated risk and audit system that enables real-time automated control tests for a safer resident environment. Elevate your risk management practices, foster collaboration, and drive continuous improvement with QC4AgedCare. Let’s transform risk management into a collective superpower that safeguards resident well-being.

Audit

Maximize the power of QC4AgedCare to revolutionize your audit processes. Automate and manage audits effortlessly, improving efficiency and accessing real-time, accurate data. Collect audits through manual entry or API submission from your operating systems, accommodating audits of any size. QC4AgedCare streamlines your experience, allowing you to focus on analyzing results and driving improvements. Gain invaluable insights with real-time data for informed decision-making and continuous enhancement. Elevate your audits with QC4AgedCare and unlock the potential of efficiency and accuracy.

Incident Management / BCP

Transform your business continuity and incident management with QC4AgedCare. Activate BCP plans manually or automatically from failed control tests, ensuring a rapid response when it matters most. Our powerful workflow module enables swift recovery, minimizing downtime and maximizing operational resilience. Automatically triage and centrally manage incidents for seamless investigations, building a valuable library of incident data for analysis and improvement. Embrace a proactive approach to incident management and BCP, empowering your organization to navigate challenges confidently and efficiently. Experience the transformative capabilities of QC4AgedCare and take control of your incident management journey today.

Feedback & Improvement

We understand the importance of capturing patient and family feedback to continuously evolve and improve our services. That’s why we’ve implemented a cutting-edge system that allows patients to conveniently share their thoughts and experiences from the comfort of their own phones or via our user-friendly kiosks. But that’s not all – we harness the power of AI to gauge the sentiment of each feedback, enabling us to truly understand and address the needs and concerns of our patients. To streamline the process, we have a centralized portal that serves as a hub for managing improvement projects. Through this innovative approach, we are committed to creating a patient-centered environment where every voice is heard and every experience is valued.

RISK FREE

30 Day Money Back

At QC4AgedCare, we believe in the power of our software to revolutionize your operations. We’re so confident that you’ll fall in love with the capabilities and benefits of QC4AgedCare that we’re thrilled to offer you a 30-day money back guarantee. That’s right – we want you to dive in, explore the features, and witness the transformative impact firsthand. If, within 30 days, you’re not completely satisfied, we’ll gladly refund your investment. It’s our way of showing you just how confident we are in the value and potential of QC4AgedCare. So go ahead, take the leap, and experience the confidence of our 30-day money back guarantee. Your satisfaction is our top priority, and we’re here to ensure you have nothing to lose and everything to gain.

HOW WE WORK

Get accreditation ready on 5 steps: 

1. Plan and Prepare for Implementation

Together, we’ll develop a comprehensive implementation plan that lays the foundation for success. We’ll outline the scope, steps, timeline, and resources needed for a smooth deployment. Our dedicated team members will be by your side, ensuring that you’re well-prepared. We’ll assist you in organizing your data, policy documents, audit templates, and other essential materials, ready to migrate them to the cutting-edge QC4AgedCare platform.

2. Configure and Customize the System

We understand that every organization is unique, which is why we’ll work closely with your team to tailor the system to your specific requirements. From policy and procedure repositories to audit templates, credentials management workflows, risk assessment frameworks, business continuity plans, incident management protocols, and patient feedback mechanisms – we’ll configure and customize QC4AgedCare to align perfectly with your organization’s needs.

3. Train and Educate Users

Empowering your team is crucial to successful implementation. We’ll conduct comprehensive training sessions to ensure that all users, including staff members and stakeholders, feel confident and competent in navigating QC4AgedCare. Clear instructions, detailed user guides, and ongoing support will be provided, equipping your team with the knowledge and skills needed to maximize the platform’s functionalities.

4. Test and Validate

Quality is our priority. Before going live, thorough testing will be conducted to ensure that all integrated components are functioning flawlessly. We’ll validate data migration, meticulously verifying the accuracy and integrity of policy and procedure documents, audit results, credentials management records, risk assessments, business continuity plans, incident reports, and patient feedback data. Rest assured, we leave no room for compromise.

5. Go Live and Monitor Performance
It’s time to unleash the power of QC4AgedCare throughout your organization. Once the system has successfully passed the testing and validation phase, we’ll implement it across your entire infrastructure. Our job doesn’t end there – we’ll closely monitor its performance, ready to address any concerns that arise. We value your feedback and will continuously work to enhance the system’s functionality and usability, ensuring that it evolves along with your organization’s needs.

QC4AgedCare is your partner in success, ready to transform your clinical governance journey like never before. Experience the power of simplicity, efficiency, and personalized support. Get in touch with us today and unlock the true potential of QC4AgedCare.

Who do we help?

At QC4AgedCare, our dedicated team is committed to supporting and empowering aged care providers of all sizes. We’re here to help you get Audit ready, so you can focus on what matters most – delivering exceptional care. Here’s a glimpse of who we assist on their journey:

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Residential Aged Care: Whether you manage a small residential facility or a large nursing home, we have the tools and expertise to streamline your processes and ensure compliance. Our solutions are tailored to meet the unique challenges faced by residential aged care providers.

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Community Aged Care: We understand the critical role that community care plays in supporting individuals to age in place. Our solutions are designed to support the complexities of community aged care, enabling you to deliver high-quality services while maintaining regulatory compliance.

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Low-Level Care Homes: For low-level care providers, we offer simplified yet robust solutions to help you navigate the regulatory landscape. From policy management to incident reporting, our platform empowers you to meet compliance requirements while delivering exceptional care.

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Respite Care: Respite care providers play a vital role in supporting caregivers and individuals in need of temporary care. We provide comprehensive solutions to help you streamline your operations, maintain regulatory compliance, and deliver a seamless respite care experience.

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Transition Care: Transition care providers bridge the gap between hospital and home, ensuring a smooth and safe transition for individuals. Our solutions help you manage the complexities of transition care, from policy and procedure management to audit readiness, enabling you to deliver exceptional care during this critical phase.

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Plus Many Other Aged Care Providers: We understand that aged care encompasses a diverse range of providers and services. No matter where you fit within the aged care landscape, we're here to support you. Whether you offer specialized services, have unique operational requirements, or fall under a different category, our team is ready to assist you on your journey to audit readiness and continuous improvement.

At QC4AgedCare, our mission is to empower aged care providers to thrive in a rapidly changing landscape. We’re here to support you, no matter the size or type of your organization. Join the community of providers we’ve assisted and discover the difference QC4AgedCare can make for you. Together, let’s elevate the standard of care and create a brighter future for aged care services.

Testimonials

…revolutionised the way that we undertake auditing in our health service. It is a user friendly program that is easy to use and simple to install with fantastic technology that is so fast to get up and running. The service we received from the team was outstanding. They are friendly, approachable, knowledgeable and experienced.

 

Mary, Director of Clinical Services

…revolutionised the way that we undertake auditing in our health service. It is a user friendly program that is easy to use and simple to install with fantastic technology that is so fast to get up and running. The service we received from the team was outstanding. They are friendly, approachable, knowledgeable and experienced.

 

Mary, Director of Clinical Services

 

…revolutionised the way that we undertake auditing in our health service. It is a user friendly program that is easy to use and simple to install with fantastic technology that is so fast to get up and running. The service we received from the team was outstanding. They are friendly, approachable, knowledgeable and experienced.

 

Mary, Director of Clinical Services

…revolutionised the way that we undertake auditing in our health service. It is a user friendly program that is easy to use and simple to install with fantastic technology that is so fast to get up and running. The service we received from the team was outstanding. They are friendly, approachable, knowledgeable and experienced.

Mary, Director of Clinical Services

 

FREQUENTLY ASKED QUESTIONS

Find quick answers to common FAQs

What Is Aged Care accreditation?

Accreditation seeks to assess the quality and care of services delivered by approved providers against the Quality Standards and contributes to improved safety, quality and continuous improvement of services. Residential services must be accredited to receive Australian Government subsidies. The accreditation of services includes the accreditation of commencing services and the re-accreditation of accredited or previously accredited services.

What is an Aged Care audit?

An Aged Care Audit is an onsite assessment of the quality of care and services provided to aged care consumers (consumers) by an accredited service. It measures performance of an approved provider against all requirements of the Quality Standards. Review audits are conducted by an Assessment Team of at least two quality assessors.

Review audits may be arranged with notice to the approved provider of the service (announced) or without notice (unannounced).

What is the purpose of aa Aged Care audit?

The purpose of a Aged Care audit is to ensure that service providers are meeting their obligations under their funding agreements and delivering quality services to elderly participants. All Aged Care providers must undergo audit as part of the registration and renewal process. It’s important to remember that audits aren’t just about making sure you’re following protocol, being audit ready means that you are participant ready, and they can provide you with valuable feedback on how well your service is working.

Where is the QC4AgedCare platform located?
The QC4AgedCare Platform is hosted in Australia Azure environment (physically located in Australia). This ensures that your data is always protected and never leaves Australia. QC4AgedCare provides authorised staff with round-the-clock (24 hours/7 days) access to the data required to provide safe high-quality care to your residents. 
How do I get ready for the Aged Care audit?

The Aged Care audit is a thorough process, and you need to be prepared, so start early. Here are some tips on how to get ready:
Start early – begin by collecting your evidence early and regularly. Minimise your time required to be audit ready by thinking about audits and the details the auditors are likely to ask.
Keep good audit records – helps you protect your Aged Care accreditation and makes it easier for you to ensure your teams are always delivering care that aligns with your organisational guidelines.

Can you help me out with other parts of my business?

Of course we can, book a free consultation with us, and we can discuss what other areas of your business you need help with.

Getting started
Contact us if you have any questions or would like to find out more.